Revathi's CV

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Revathi pillai

Revathi pillai

SENIOR EXECUTIVE – ACCOUNTS RECEIVABLE | RECONCILIATION | SETTLEMENT | FINANCIAL

Dubai, UAE

Profile summary

Accomplished Senior Executive in accounts receivable and reconciliation with 10 years of progressive experience in financial operations and transaction processing. Track record of managing commercial card operations across multiple regions, leading process automation initiatives, and directing team performance. Dedicated to maintaining process compliance, financial accuracy, and service standards across complex operational environments.

Career highlights

Process Automation Initiative: Led an Xceptor process automation initiative that reduced data entry processing time by 25% and improved operational efficiency.

Team Leadership and Training: Managed a 15-member team and delivered training and performance management programs, ensuring consistent execution of financial and operational processes.

Commercial Card Operations: Managed commercial card operations for corporate clients across multiple regions, ensuring accurate and timely processing in line with established procedures.

Credit Risk Assessment: Applied financial modelling and analytical techniques to assess credit risk and support lending decisions while maintaining established service standards.

Key skills

ProfessionalReconciliation Settlement Transaction Processing Financial Close Support Receipt/Transaction Accuracy Rebate Processing Account/Operational Review Reconciliation Analysis Exception Investigation KPI/SLA Reporting Operational Reporting Performance Analysis Management Reporting Credit Risk Monitoring Transaction Analysis Fraud Monitoring Issue Escalation Quality Controls Client Servicing Internal Stakeholder Coordination Escalation Management Cross-regional Operations Automation Process Re-engineering Quality Assurance
SkillsContinuous Improvement MS Excel MS Office CRM Systems Xceptor Flexcube PACT TLM Ondemand Website Direct Fullsuite Co-Pilot

Professional experience

Team LeaderOct 2019 - Aug 2026
Hexaware Technologies BPS Ltd, India

Directed a 15-member team managing corporate commercial card operations and Global Travel Desk services across EMEA, APAC, and Kazakhstan. Oversaw settlement processes, operational risk monitoring, and executive-level reporting while establishing performance-management programs.

  • Executed an Xceptor process-automation initiative that reduced data-entry processing time by 25% and improved operational efficiency.
  • Managed complex settlement and rebate workflows across multiple international regions to support financial close cycles.
  • Resolved operational discrepancies and client escalations through coordination with internal stakeholders.
  • Maintained service standards by performing reconciliation quality checks and applying quality assurance controls.
Deputy ManagerJul 2012 - Feb 2016
IndusInd Bank Ltd, India

Managed customer request operations as a senior escalation point for critical inquiries while supervising credit risk assessment processes and fraud mitigation reviews within the banking division.

  • Evaluated credit risk and supported lending decisions by applying financial modelling and analytical techniques.
  • Maintained accurate interaction records in CRM platforms to support consistent service delivery.
  • Identified and flagged suspicious activity through credit card transaction analysis to mitigate fraud risk.

Education

Master of Business Administration (MBA)Jan 2015
Madras University
Bachelor of Commerce (B.Com)Jan 2003
Annamalai University

Languages

English · Professional

Tamil · Professional